Sunday 6 September 2009

An open letter to the Amazon help-desk with a shout out to Jah people...

Hi. My father has been getting me gift cards from amazon.com for years. Recently, I relocated to the UK permanently and so far I have not been able to order *ANYTHING* with my gift card. The lovely pannier bag for my bike could not be shipped here. The runner up pannier bags on the amazon.co.uk could not use my gift card because they are non-transferrable, even between different parts of your own company. And now, I find out that I cannot even download mp3s with the dang thing!!! This is RIDICULOUS. So, is this an end of a family tradition for gift-giving via amazon or can you people suggest something I *can* do with my gift card?! Right now, it seems like a pretty piss-poor situation. PS To the person reading this, I realize that amazon is a HUGE company, anti-union and probably not nice to workers. And I realize that the person reading this message probably has utterly no control over policy, so know that I do not mean to direct *any* of my negativity at you, but the ridiculous company you work for. I hope they treat you better that this utterly outlandishly frusterating customer policy regarding gift cards would imply. Be well and thank you, Britt